We received a message today from Elaine who wanted to ask about people’s experiences of assistance at petrol stations.
She writes; “For the past four years, as my ambulant mobility deteriorated, and after I had my crutches kicked from under me in a petrol station pay queue which damaged my shoulder. I have started using the blue badge services which most Derby stations provide and on the motorways.
However, I was shocked to find that none of the petrol stations in my home town of Buxton offer this service any longer (after Tesco took over the local Esso). I was very nearly marooned there yesterday as I sat with my warning lights flashing in bad weather, with my grandchild in car, on a forecourt that sloped, with pumps I just can’t reach from a wheelchair.
It took over 5 minutes to get staff to come out to talk to me and see what I wanted! The staff refusing to answer my horn and blue badge waving. What are others experience?”
Having never experienced this myself I couldn’t answer, but in time I will have no choice but to ask for assistance.
So we’d like to ask you what your experiences have been, good and bad.